The staff of the Vivaldi hotel should make guests feel as if it were their home away from home. The friendly staff is there to help make their visit as pleasant, convenient and enjoyable as possible.

The reception can provide guests with tickets for excursions, as well as offer any assistance or recommendations in booking any of the attractions or dining that Amsterdam has to offer. Coffee, tea, beer, soft drinks, snacks, postcards, and stamps can be bought from the receptionist 24 hrs a day, 7 days a week.